When I call, why don’t I always reach a “live” person?
We love talking on the telephone, but often our call volume is so high that we cannot answer every call that comes in immediately. Understanding the need for instant information for our clients and customers, we have invested much time and capital into developing a fully encompassing website that answers most every routine informational request we receive.
- For our investors, we offer a fully integrated investor login where they can view information on their accounts 24 hours a day. The information contained in the investor login is the exact data that we look at in the office. Virtually any report can be produced from our investor login for any period of time for which we manage your property.
- For our current residents, we offer a fully integrated resident login where the account can be viewed. Maintenance requests can be submitted online and the answers to many commonly asked questions can be found on our website. Some of our Frequently Asked Questions include “What happens if I break my lease?”, “How do I submit a move out notice?”, “When is my rent due?”. As an added convenience, rent can also be paid online!
- For our prospective residents and Realtors, all of our available properties are listed on our website with a wealth of information on each property. Additionally, the answer to most questions regarding our application process, screening process, and other pre-tenancy issues can be found on our site.
- For all of our investors, residents, and prospective residents, there are extensive forms sections with forms for virtually every situation where one might be needed.
Should the information you are looking for not be available on our website, we welcome your call to assist you in any way possible. If you do not get a live person, please leave a detailed message for the appropriate person and your call will be returned as quickly as possible.