How Are Emergencies Handled?

If the emergency is life-threatening, dial 911. If other emergencies occur, the resident asked to call 817-377-3190 and follow the emergency maintenance prompts. During working hours, your emergency maintenance will be taken by ANY of our office staff if your property manager is not available. If you call after hours, please listen carefully to the prompts. When you leave a detailed message, our emergency line immediately calls our on-call service and they will call you back promptly to let you know when help will arrive and assist with your emergency.