Do you work with tenants who are experiencing hardship in their lives in regard to rent collections?

WE DO, WITH FULL DISCLOSURE AND APPROVAL OF THE OWNER OF THE PROPERTY.

In all cases, we follow the lease, payments due on the 3rd and late on the 4th (for most of our properties). We feel that during the height of this economic downturn we were able to “save” many honest tenants who experienced an unfortunate personal financial downfall. We work hard to come up with an “agreeable” payment arrangement and get them signed by the tenant. If the tenant breaks the payment arrangement, we then begin immediate action on the eviction process. Many times we are able to ask the tenant to leave peaceably which saves eviction and court fees. If we try to work with them, they usually respect this. Tenants that have “made it through” a difficult time and have caught up with their rent tend to be very loyal to our company and tend to remain as residents with us.

Please know it is harder to work with tenants through payment arrangements. The “easier” way is to file eviction and move on. We know pretty quickly who will abide by the arrangement and who will not.

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